How can I get information on the class schedule of a nearby training center?
Log in to the official website, choose a nearby training center, then go to the profile page of the training center.
What does the tuition cover?
The tuition for each course covers textbook fees, training fees, exam fees, and expenses for making certificates after students successfully pass the exam.
How long do I need to wait before receiving my certificate?
It will take approximately 20 working days to receive your certificate after successfully passing the exam. Your certificate, along with others, will be shipped from UTC headquarters to each training center before your training center ships it to you.
How can I re-apply for a certificate if I lose mine?
If your certificate is lost, contact the training center from which you graduated, then submit the required materials for re-application.
How do I renew my certificate after it expires? Do I need to pay extra fees?
Please send your request to the local training centers you graduated for certificate renewal three months before the expiration date. We will only charge a small fee to reprint the certificate.
What is the pass rate of UTC exams?
For all UTC exams, the pass rate is near 90%. Students who fail the exam will have two chances to try again.
How much do I need to pay for accommodations?
This depends on your location. Consult your local training center for more information.
I signed up for a course but I haven’t been able to take it. When will the registration expire?
You must finish the course within three months of registration.
Which training center has the best learning environment and facilities?
Every training center must meet our strict standards, so all of them are equally suitable and qualified for training.
Can I change to another training center other than the one I initially registered for?
No. You can only receive training at the training center you registered for.