What’s the relationship between training centers and DJI Academy headquarters? Do staff at training centers work for DJI Academy headquarters?
DJI Academy authorizes training centers across the globe to conduct courses, and every instructor must be trained at DJI Academy headquarters before teaching at their respective centers. Currently, we have a faculty of over 1000 certificated teachers.
Can I change to another training center other than the one I initially registered for?
It depends. You can contact the training center. It could be changed if both agree.
How can I reach customer service?
To contact DJI Academy customer service, email service@uastc.com. To inquire about business partnerships, you can email marketing@uastc.com.
If I purchase a DJI drone, do I get to take free courses?
No. The course provided by DJI Academy is comprehensive training for UAS industrial application.
I have no experience flying drones. Can I still sign up for a DJI Academy course?
Yes. All of the courses provided by DJI Academy include both theory and practice and are suitable for students of any skill level.
I am too busy to take a course at a training center. Are these courses available online?
We have an online course for the UAS Pilot Training – Level 1; however, after the online learning is completed, you will still need to go to a local training center to perform onsite training.
I signed up for a course but I haven’t been able to take it. When will the registration expire?
You need to finish the course within 1 year of registration.
What is the pass rate of UTC exams?
For all UTC exams, the pass rate is near 90%. Students who fail the exam will have two chances to try again.
How do I renew my certificate after it expires? Do I need to pay extra fees?
Please send your request to the local training centers you graduated for certificate renewal three months before the expiration date. We will only charge a small fee to reprint the certificate.
How can I re-apply for a certificate if I lose mine?
If your certificate is lost, contact the training center from which you graduated, then submit the required materials for re-application.
What should I do if I fail the exam?
The exam consists of a theory test and a flight test. Failing either will require a make-up exam. Students can take make-up exams immediately after failing. Make-up exams will be arranged after the normal exams of the day or postponed to be taken along with other students, depending on the local training center’s practices.
How long do I need to wait before receiving my certificate?
It will take approximately 30 working days to receive your certificate after successfully passing the exam. Your certificate, along with others, will be shipped from UTC headquarters to each training center before your training center ships it to you.
What does the tuition cover?
The tuition for each course covers textbook fees, training fees, exam fees, and expenses for making certificates after students successfully pass the exam.
How can I get information on the class schedule of a nearby training center?
Log in to the official website, choose a nearby training center, then go to the profile page of the training center.