FAQ-UNMANNED AERIAL SYSTEM TRAINING CENTER

FAQ

I signed up for a course but I haven’t been able to take it. When will the registration expire?
You must finish the course within three months of registration.
How can I reach customer service?
To contact DJI Academy customer service, call 400-645-6722 or email service@uastc.com. To inquire about business partnerships, you can email marketing@uastc.com.
Which training center has the best learning environment and facilities?
Every training center must meet our strict standards, so all of them are equally suitable and qualified for training.
How can I pay for UTC courses? Are there any online payment options?
We do not currently have an online payment option, so all payments will need to be made at a training center.
Can I change to another training center other than the one I initially registered for?
No. You can only receive training at the training center you registered for.
What’s the relationship between training centers and DJI Academy headquarters? Do staff at training centers work for DJI Academy headquarters?
DJI Academy authorizes training centers across the globe to conduct courses, and every instructor must be trained at DJI Academy headquarters before teaching at their respective centers. Currently, we have a faculty of over 3,500 certificated instructors.

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